Frequently Asked Questions:
I've placed my order what happens next ?
Now that your order has been placed you'll receive an order confirmation with an order # and detailing your order details.
Please contact us immediately if there any errors or changes you would like to make to your order.
Please have this order confirmation ready when contacting customer service for fast assistance.
Your order confirmation is also your receipt and details your logo selections and pricing information.
When will my order Ship ?
All orders are made to order and specific for you. Please allow two - three weeks for delivery.
What is this charge on my statement ?
The name of the company on your credit card statement will show as PFG Ventures Proforma for any transactions placed on the Superior AG webstore.
Can I speak with a live person ?
Of course! Please feel free to contact us using the information below if you have any issues with your order or any questions. If there is a product you may like to see that is not shown on the site please contact us.
Contact Us
Please feel free to contact us with any questions about your order or our products.
Sales: Sarah Hartz-Mauck - sarah@directionspromotions.com
Customer Service: Marilyn Kroger - marilyn.kroger@albrechtco.com
Telephone
513-576-9900
Fax
513-576-8517
Address
1040 TechneCenter Drive, Milford, Ohio 45150
8:30 am to 5:00pm Est. M - F